CRAZY IMPORTANT

  • We run a tight ship, but please note that instructors and classes are subject to change. Visit our class schedule page for schedule and updates.
  • PLANKrva accepts MasterCard, Visa, American Express or Cash. Checks are not accepted for payment at this time.
  • PLANKrva is not responsible for your bank overdraft fees.
  • All sales are final. Classes are non-refundable, nor are they exchangeable or transferable.
  • We are all about a sweet pair of kicks, but only grip socks and bare feet on the machines please.
  • Hydration is key. We provide a water filtration system inside the studio and you may bring plastic bottles with water only. No glass or food allowed inside the studio please.
  • We’re sure you are fabulous, but we have the right to refuse business to anyone at our discretion.
  • We are not responsible for any lost or stolen items. Storage is provided for your belongings.
  • We love modern technology. Have you seen our social media, HELLO?? But cell phones are not allowed inside the Megaformer™ room please. Remember we offer storage for your belongings? We are committed to our time with you without interruption.
  • Age is just a number. Or is it? If you are between 16 and 18 years of age, we need guardian approval. Please see our FAQ page for more details and the waiver form.
  • If you are pregnant and new to the Megaformer™, we do not recommend taking a class. If you are an existing PLANKrva client, we’d love for you to continue working out with us with consent from your doctor.
  • You can book up to 1 class a day, every day! Visit our class schedule page to sign up.

THE SKINNY ON CLASSES

  • Life happens – we get it! We have an 8-hour cancellation policy. That means you can cancel up to 8 hours before class start time and the class will be credited back to your account for future use.
  • Please use MindBody for all cancellations.
  • If you have an unlimited package, there will be a $15 fee for late cancellations and no shows. We have a limited number of spaces! For those with individual and class packages, if you don’t show or make a late cancellation, you will lose your class.
  • All sales are final. Classes are non-refundable, nor are they exchangeable or transferable.
  • If you need to cancel a reservation, log into MindBody, go to My Info, click My Schedule and click Cancel next to the class time.
  • Doors close at class time. Whether you are new to PLANKrva or already a pro, please join us 15 minutes prior for an overview of class format. You won’t regret it!

WAITLIST – WHAT?

  • May we suggest: The Waitlist (accessed via MindBody). A perfect choice when class is full.
  • Rules apply. You must purchase a class or package to be waitlisted. If you don’t make the cut, your account will be credited.
  • If a spot opens, you will be added to the class and receive an email confirmation.
  • All classes have an 8-hour cancellation notice. If you are added to a class be aware the 8 hour cancellation policy still applies. If you’ve chosen to be added to the waitlist, we assume you intend to take the class.
  • Change your mind? If you no longer want a spot in the class, you are responsible for removing yourself from the waitlist. If you are added to the class and fail to remove yourself within the 8-hour window, you will lose the class credit.
  • To check your waitlist status, login to MindBody, go to My Info, click My Schedule. If you made it into the class but decide you do not want to take the class, be sure to remove yourself.

THE PACKAGE DEAL

  • Packages and contracts cannot be shared between people.
  • If you need to cancel before the end of your 3 or 6 month contract, there will be a $100 cancellation fee. All cancellation requests must be emailed to plank@plankrva.com.
  • You can elect to freeze auto pay 1 time per year for your 3 or 6 month memberships. Your account must be in good standing to freeze your auto pay package. Please email the request 14 days before the next billing cycle to plank@plankrva.com.
  • Unlimited packages have a one class per day limit.
  • A valid credit card must be saved online in your account for any late cancellation or no show fees.
  • You can start booking future classes only after you are charged for the next month by the system.
  • Sharing IS caring, but each PLANKrva member requires his or her own individual online account.
  • All class packages expire 1 year from the date of purchase, unless stated otherwise.